Warranty/Returns

WARRANTY 

• We guarantee our products 24-month warranty period.

• All batteries carry a 6-month warranty period.

• Post-warranty repair service for products is not provided.

HOW TO RETURN DEVICES UNDER WARRANTY

• Customers are only allowed to return products as a result of the product being defective, due to order assembly or manufacturing fault.

• Products are intended to be used by personnel with training and experience.

• Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment with which it is not intended to be used.

• Warranty does not apply to any consequential damages.

• Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is defective on arrival.

• Contact us and we will discuss your situation individually and make the best decision for you.